The challenge
In a context of generalized inflation of raw material costs, our client, a French agri-food industrialist, needed to overhaul its prices to secure or even improve its profit margins. After reworking its sales & pricing policy framework, the company asked for our help to recalculate price lists to ensure they are both in line with the market and profitable. With the accumulation of blanket price list increases, most of the time only covering cost increases from suppliers, our client's price lists have gradually fallen out of step with the market. Customers and sales teams have lost confidence in the price lists, which has led to a proliferation of discounts, sometimes at inappropriate levels. As a result, this has led to additional price list increases in an attempt to compensate for the increased discounts, thus fueling a vicious circle.